Efficient B2B Debt Recovery Services
Streamline your invoice collection and recover debts swiftly.
VR EXPERT Overview
Our Services
With recent research showing 48% of B2B invoices being overdue in the last 12 months, it’s more important than ever to stay on top of your cash flow and maximise recovery of owed funds. For most UK businesses, this is a very time-consuming process that takes resources away from other important tasks – and doesn’t always yield results.
Using a B2B debt collection agency like VR Expert can help streamline this process, recover unpaid invoices more efficiently, preserve customer goodwill and offer transparent 24/7 online reporting – even remaining cost-neutral to you in many cases.
Our B2B debt recovery process has been honed over 65 years of experience and can help to recover your unpaid invoices in 3-4 weeks on average. We offer you end-to-end support with an in-house tracing department, an international network of affiliated partners and accreditations with industry governing bodies. No matter the size of the debt, in the UK or abroad, we can support your credit control process and business to business debt collection with weekly BACS remittances.
How our B2B Debt Collection Works
B2B DEBT COLLECTION
Place your debts & debtor checks
Place your debts & debtor checks
We pride ourselves on a highly individual approach to each business to business debt collection case, working to understand your specific situation and developing a tailored strategy to maximise recovery of your unpaid invoices and other debts. Blending this with our six decades of experience, we’re confident that we can achieve successful commercial debt recovery in most cases.
Place your debts & debtor checks
Place your debts & debtor checks
Place your debts & debtor checks
We’ve developed our own portal to make every step of your business to business collections process more efficient. The first thing you need to do is place your debts on the portal; something you can complete through a form, or upload in bulk via CSV or Excel. Then our highly trained team reviews, completes initial debtor checks to assess financial strength, and develops a collaborative (never combative) recovery approach based on this information.
Professional contact strategy
Place your debts & debtor checks
30 day review and next step advice
Once this is done, our professional collectors then reach out to your debtors. The main focus is almost always the same; clearly reminding your debtors of their payment obligations, and working with them to recover the amount owed to you in full. We also work to recover statutory interest and Late Payment Act charges on top of the principal sum. If your debtors offer non-payment excuses, our experienced collectors are trained to quickly stop or query these at this stage.
30 day review and next step advice
30 day review and next step advice
30 day review and next step advice
Negotiations will continue between your debtors and our experienced collectors for a set yet fair timeline. Throughout, you can see all progress and notes from your dedicated collector on the portal – we’ll handle all queries and concerns, only reverting to your instruction when absolutely necessary. If a case can’t be resolved in the first instance, we’ll activate a 30-day review with you, discuss the best next steps and possibly recommend escalation to legal debt recovery routes.
Weekly funds remittance
30 day review and next step advice
Weekly funds remittance
Where we are able to secure payment, all funds are quickly remitted to you via BACS on a weekly basis. On average, our B2B collections take 3-4 weeks, although this could be shorter or longer depending on your specific circumstances. At any point, you can use your personal online portal to track remitted funds – where you can also download invoices, reports, statements and more relating to your case.
Legal escalation
30 day review and next step advice
Weekly funds remittance
In some cases, business to business debt collection cases can’t be resolved at the pre-legal stage. If so, our in-house law firm can seamlessly escalate and handle your case from that point onwards – taking care of issuing a Letter Before Action, filing any court claims, securing County Court Judgements (CCJ) and even supporting enforcement of recovery.
B2B Credit Control & Management
If you’re looking for help with your entire B2B credit management, we can help. Whether you’re looking to cover a short term staff absence, need support with seasonal peaks or want a partner to take over the process year-round, our personalised approach to outsourced credit control means we can help.
Unlike some other B2B credit management companies or systems, we’ll create a tailored solution to your business, priced at a fixed monthly fee starting from just £500 per month. This means you’ll never face any surprise fees, and can focus on other aspects of your business without needing to worry about your accounts receivable, credit application processing and more.
''Companies owe money, but people pay bills.''
We pride ourselves on always taking a collaborative, amicable approach to B2B debt recovery. Unlike more aggressive and confrontational strategies, we use gentle debtor education to not only maximise recovery chances of your current debts, but increases the likelihood of money being paid on time in the future. This also helps to protect your reputation and preserve customer goodwill, especially important for ongoing business relationships.